Our prime aim is to offer an assorted range of topmost quality products at the most competitive prices. We, at Dazkart – A division of Adixsoft, believe that customer’s satisfaction is the key to success in every business and that’s why our complete effort is to provide the finest quality range of items to our customers all across the globe. However, if our any of our products failed to satisfy your quench or found a bit different from standard quality then we provide the facility to simply return it back to us within 10 days from the date of purchase to avail replacement or 100% money back guarantee.
According to our refund/exchange policy, customers have to bear the cost of shipping that involved in the returning/exchanging process. Also, it is to mention that the shipping cost we offer to our customer is the discounted price and we pay the original cost to the shipping company from our side. So, in the case of return/exchange, the discounted rate is not applicable and that’s why the customer has to pay the original shipping cost. One can check the original shipping cost at the site of a shipping company.
In case of any fault for which customer is responsible such as giving us the wrong address or contact number, not collecting the ordered products or any other reason, the customer has to pay the complete shipping cost. The complete shipping cost will be the original one that is charged by the shipping company and not the discounted one which we offer or mentioned on our site. The shipping cost can be checked online also.
On account of unavailability of products, their depiction or price changes, Dazkart – A division of Adixsoft preserves the right for cancellation of the order. Even those products that are accepted to deliver can be canceled. In that case, prior information will be provided to the consumer about the cancellation of the order. Further, no additional costs will be charged for the cancellation.
Consumer retains the full right to cancel the order before delivery of the order by Consumer Support Services during working hours. Once dispatched, the order would not be canceled and customers are required to accept it according to the terms and conditions. If payment of the products gets failed then, in that case, cancellation can be done.
Procedure to Return The Products
Procedure To Exchange The Products